Matt Talks Hospitality
Welcome to Matt Talks Hospitality, a hospitality podcast where every episode is tailored for hoteliers.
Your host, Matt Welle, Mews CEO, has spent over two decades in the hospitality industry. He shares valuable lessons and insights to help you fine-tune and improve your business. He brings together hospitality and tech experts to dive into hotel operations, revenue management, and more.
As the CEO of the hospitality software company Mews, he's excited to be making a mark on an industry which is as old as mankind. Its an industry that desperately needs a new generation of thinkers to drive innovation. He believes technology should not alienate personal relationships, it should rather help facilitate better and more personal service.
More episodes and video content available here: https://hubs.ly/Q0350wrf0
Learn more about Matt Welle: https://www.linkedin.com/in/matthijswelle/
Matt Talks Hospitality
Top 10 Mews features in the last year
We’re diving into ten powerful features of Mews that every hotelier should know about. From Apple Wallet integration for smooth key access to smarter guest profile management, these tools aren’t just flashy, they’re genuinely game-changing.
Learn how AI tooltips and payment pre-auths can make check-in faster and easier, while dynamic pricing and automated workflows help boost revenue and cut out the busywork. Plus, we throw in two bonus features!
Learn more about the podcast here: https://hubs.ly/Q0350wrf0
#hoteltech #hospitalitypodcast #mews #hotelmanagementsystem
0:01 Introduction to Mews Features
0:39 Feature 1: Apple Wallet
2:40 Feature 2: Match and Merge Profile
4:08 Feature 3: Tracking Guest Lifetime Value
5:08 Feature 4: AI Tooltips for Personalization
6:14 Feature 5: Streamlined Payment Processes
7:17 Feature 6: Enhanced Security with Passkeys
8:31 Feature 7: Early Check-In Options
10:22 Feature 8: Dynamic Pricing Strategies
11:57 Feature 9: Virtual Credit Card Automation
13:19 Feature 10: Activity Reporting Insights
14:45 Bonus Feature 1: Guest Selfie for Recognition
15:55 Bonus Feature 2: Revamped Accounting Ledgers