Matt Talks Hospitality

Cybersecurity in hospitality with Joshua Edwards

Powered by mews.com Season 4 Episode 32

Joshua Edwards (Penta Hotels), a seasoned hotelier, shares how a major cyber attack, coinciding with the birth of his son became a turning point for his hotel’s cybersecurity. In response, they rebuilt their strategy around six core pillars: protect, prevent, detect, respond, recover, and review. The overhaul included a new IT team, staff training to spot phishing, and tools like two-factor authentication and password managers. Key takeaway: sharing lessons from past breaches can drive real progress across the industry.


Learn more about the podcast here: https://hubs.ly/Q0350wrf0

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